Online shopping, the current ongoing trend is constantly attracting more people every day. According to eMarketer’s latest forecasts the global eCommerce growth is greatly expanded and will reach $1500 trillion by the end of 2014. This is definitely good news for retailers all around the world as the population of online shoppers is bound to increase. On the other hand, there are possibilities of fresh retailers commencing online stores. To stay ahead of competitors and keep up the reputation of your online store, every store owner should focus on exceeding customers’ expectations.

"The single most important thing to remember about any enterprise is that there are no results inside its walls. The result of a business is a satisfied customer". This is a saying by Peter Drucker, an Austrian-born American management consultant revered as the father of modern management for his writings and teachings. Retailers should reflect on this axiom and enhance their services to the customers and delight them. This can be achieved by constantly considering of ways to improve services and induce new facilities.

The Magento UPS Access Point Extension Module is an innovative facility that is brought to action by avid providers of customer service. Customers are allowed to choose their preferred location to collect the package. When the customer provides the address this UPS Access Point module displays all the nearest collection points based on their postcode. The shopper can select their desired delivery, pick-up location from the located access points displayed on the Google map. By clicking on the access point, one can view the details of the collection point and the accessible timing.

This module has an inbuilt CRON job that sends the customer manifest information to UPS on a daily basis. Based on this info the UPS will notify the customers about the delivery details. This serves as a reminder for the customers to pick up their delivery on time. The module user can enable / disable or configure the UPS Access Point module. Also, this module enables the admin to show / hide the access point widgets in the Google Map.

The customer should submit an identity proof at the time of collecting the package. At situations when customers cannot pick up their package, they can send a friend on their behalf to collect the package. In such case, the friend has to show his or her photo identity proof and also the customer’s id proof. These measures are taken to prevent identity theft and ensure safe delivery to the concerned person.

How Customers are benefited by the Magento UPS Access Point Extension Module?

• Buyers need not take a day off or change their schedule while waiting for their delivery
• Easy accessibility
• Notifies when the package is ready to be collected
• Convenient and customer friendly
• Smooth online purchasing experience

If your online store does not have a UPS Access Point module now is the time to get one and serve your customers better. The Magento Modules takes your eCommerce business to the next level and stays fresh in the thoughts of your customers.

Download: Magento UPS Access Point Extension